FAQ

Where are your products made?

Our products are made in Toronto, Canada.

 

Is the brand sustainable?

We are striving towards a sustainable future - our packaging is made with a sustainable circular framework in mind, being either compostable or recycled. Our ready-to-wear pieces and accessories are made by hand in Toronto, Canada. Please follow the care instructions to preserve and extend the life of each piece.

 

Why is the processing time 1-2 weeks?

Each item is made just for you, and the processing time reflects this.

 

I want to cancel or edit my order.

If you need to edit or cancel your order, you may do so within the first hour of ordering by emailing us at hello@magdasoko.com

 

How can I check the status of my order?

Upon shipment of your package, you will receive an email containing your package shipment information and a link to track the package.

 

Do you offer local pickup in Toronto?

If you would like to pick up locally in Toronto, Canada, please email hello@magdasoko.com.